Review Analytics.
See How Your Review Management Efforts Are Paying Off.
Review Analytics Dashboard
Track your progress and celebrate your successes with our comprehensive review analytics dashboard. Here, you can:
- Monitor New Reviews and Growth: See all your new reviews at a glance and track your overall review growth over time.
- Filter by Date: Narrow down your search to specific periods and pinpoint areas for improvement.
- Dive Deeper with Review Analytics Metrics:
- Review Funnel Breakdown: Analyze the journey your customers take towards leaving a review.
- Average Rating Growth: Track the positive trend in your average customer rating.
Track Your Review Request Success in Real Time
Know exactly how your review requests are performing with Opinion’s intuitive analytics. See what’s working, fine-tune your strategy, and keep your reputation growing.
Invites Sent – Track how many review requests you’ve sent via SMS, email, or WhatsApp.
Engagement Metrics – See who’s clicking and responding:
- Total Unique Visits – Monitor how many people clicked your review link.
- QR Code Scans – Measure how often customers scan your QR code for easy reviews.
Reputation Insights – Understand the impact of your efforts:
- New Public Reviews – Celebrate positive reviews that boost your brand.
- Negative Feedback Management – Identify and resolve issues before they go public.
Optimize, Improve, and Keep Growing.
- Your Opinion dashboard gives you the power to refine your strategy and get the best results—effortlessly.
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